一站办理审批、护照、签证重庆市因公出访管理新系统正式上线

杨艳

為深入践行“外事为民”宗旨，推动开展党史学习教育，践行“我为群众办实事”，7月19日，重庆市因公出访管理新系统上线启动仪式暨2021年全市因公出访专管员培训会在市政府外办举行。

市政府外办主任章勇武，市文化旅游委副主任秦定波，渝北区副区长张广莉、重庆邮电大学原副校长、信息产业合作研究中心主任符明秋，重庆对外经贸集团党委副书记林闯出席重庆市因公出访管理新系统上线启动仪式，全市各单位200余名外事专管员参加了全市因公出访专管员培训会议。市政府外办副主任张娅茜主持启动仪式。

据介绍，自2021年1月4日该系统试运行以来，极大地方便了群众办事。市政府外办打造外事综合服务平台，实现“一网管办”，提升外事服务水平。系统整合了因公出国（境）审批、护照、签证3个工作环节，申请材料实现一次提供、多次使用，可实现只跑一次，“一站式”办理完审护签全部手续。申请人还可通过微信端预约申办、进度查询、服务评价等。

启动仪式上，市政府外办主任章勇武在致辞中表示，市政府外办以因公出国（境）管理信息化建设为抓手，着力打通服务基层“最后一公里”，努力让数据多跑路，让申办单位少跑路，不断提高因公出国（境）科学化管理水平。新系统横跨电子护照专网、内网、因特网，覆盖手机移动端，实现了多网融合，一网管办，真正做到了“云办理”“云服务”“云管理”，为大数据智能化技术在外事领域的运用打下了良好基础。下一步，出国（境）管理处要积极做好宣传推广、指导使用、意见反馈、优化提升等后续服务，期待新系统为大家带来优质的服务体验。

在2021年全市因公出访专管员培训会上，市政府外办出国（境）管理处副处长潘世杰介绍了疫情以来全市因公出访情况，相关负责人分别就系统的使用，以及系统改进后的审批、护照、签证工作流程进行讲解。交流环节中，多家与会单位代表踊跃发言，围绕使用的相关问题展开热烈讨论。

“过去，3个环节独立办件，办理专员至少要跑6趟，而现在我们拉通3个环节，缩短办理时间，减少重复提交材料，让专管员可以只跑一趟就能完成办理。”潘世杰表示，该系统聚焦解决群众办事的痛点、难点，改变过去办理过程中，纸质申请材料需要送到窗口，文件有误需反复修改、反复送件;身份证等信息必须每次提供纸质申请材料;批件只提供纸质件，申请单位必须到窗口领取等诸多不便。

市公安局因公出访专管员吴昊、重庆对外经贸集团因公出访专管员钱静在现场为因公出访管理新系统上线点赞，纷纷表示，“以前因为文件提交、3个环节单独办理，需要跑多趟才能办理，现在可以只跑1次，很多材料都能电子化提交，办件越来越便捷了。”

To deeply implement the tenet of "foreign affairs for the people"， advance the Party history learning and education and practice the idea of "bringing tangible benefits for the masses"， the launch ceremony of new overseas business visits administration system of Chongqing was held in the Foreign Affairs Office of Chongqing Municipal People's Government on July 19， along with the Chongqing 2021 Training Session for Overseas Business Visits Special Managers.

Zhang Yongwu， director general of the Foreign Affairs Office of Chongqing Municipal People's Government， Qin Dingbo， deputy director general of Chongqing Municipal Development Committee of Culture and Tourism， Zhang Guangli， deputy chief of Yubei District， Fu Mingqiu， former vice president of Chongqing University of Posts and Telecommunications and director general of Information Industry Cooperation Research Center， and Lin Chuang， deputy secretary of the Party committee of Chongqing Foreign Trade and Economic Cooperation （Group） Co.， Ltd. attended the launch ceremony of the new overseas business visits administration system of Chongqing， and 200-odd special managers of foreign affairs from various units of Chongqing participated in the Chongqing 2021 Training Session for Overseas Business Visits Special Managers. The launch ceremony was presided over by Zhang Yaxi， deputy director general of Foreign Affairs Office of Chongqing Municipal People's Government.

It is introduced that such system has greatly facilitated affairs of the masses since its trial operation on January 4， 2021. With the foreign affairs comprehensive service platform， the Foreign Affairs Office of Chongqing Municipal People's Government has realized "one network administration and handling"， and raised the service level of foreign affairs. The system has integrated three work links of overseas （out of border） business visits， i.e. approval， passport and visa， with one-time provision and multiple use of application materials. The one-stop handling of the procedures for approval， passport and visa could be performed with only one visit. The applicants are also able to make appointments for application and handling， check the progress， and evaluate the service， etc. through WeChat client.

At the launch ceremony， Zhang Yongwu， director general of the Foreign Affairs Office of Chongqing Municipal People's Government， said in his speech that the Foreign Affairs Office of Chongqing Municipal People's Government takes the management informatization building of overseas （out of border） business visits as the starting point， strives to ensure the "last mile" of grass-roots service so as to shift the workload from applicants to data and constantly boost the scientific management level of overseas （out of border） business visits. Spanning the electronic passport private network， intranet and Internet， the new system has covered the mobile phone terminal， and realized multi-network convergence and one network administrating and handling. With "cloud handling"， "cloud service" and "cloud management" truly realized， a sound foundation has been laid for the big data intelligent technology in the field of foreign affairs. Next， the Overseas （Border） Administration Division needs to proactively conduct the subsequent services such as publicity and promotion， instruction and use， feedback of opinions， optimization and improvement. Superior service experience brought by the new system is much expected.

During the Chongqing 2021 Training Session for Overseas Business Visits Special Manager， Pan Shijie， the deputy director of the Overseas （Border） Administration Division of Foreign Affairs Office of Chongqing Municipal People's Government， introduced the update of business overseas visits in Chongqing since COVID-19 outbreak， and the relevant persons in charge explained the use of the system， and the workflow of approval， passport， visa after the modification of system. In the Q&A session， many units' representatives spoke up and carried out heated discussions on the questions related to use.

"In the past， the three links were handled separately， requiring at least six visits by the handling special managers. Now with the three links merged into one， the handling time has been shortened and repeated submissions of materials have been reduced， so special managers can complete the handling with only one visit." Pan Shijie said that the system resolves the pain spots and difficulties of mass affairs， and settled various inconveniences in the past when paper application materials needed to be delivered to the window， documents with errors were required to be modified and delivered repeatedly， application materials such as ID card had to be provided in hard copies every time， only paper approval documents were issued， and the applicants must pick them up at the window， etc.

Wu Hao， the overseas business visits special manager of Chongqing Public Security Bureau， and Qian Jing， the overseas business visits special manager of Chongqing Foreign Trade and Economic Cooperation （Group） Co.， Ltd.， hailed the launch of the new overseas business visits administration system at the scene， "previously， handling required multiple visits due to the lengthy submission of documents and three separately handled links. Now many materials can be submitted electronically with only one visit， and documents could be handled much more conveniently."