BOARDING FROM YOUR DOORSTEP

2017-04-10MengYongning,LiuYongjian,LvXiang等

空中之家 2017年3期

Finding it dreadful to make multiple transfers in order to get to your destination? China Southern Airlines has recently launched an airport drop-off/pick-up chauffeur service to allow you to enjoy the “door-tocabin” convenience.

Text by Meng Yongning, Liu Yongjian and Lv Xiang Translation by Leo Photo by VCG Illustration by Zeng Jian

起飞，从家门口开始

转车、换乘……跨城搭乘飞机总觉得有点小麻烦？近日南航推出的专车接送机产品，让您手握一张机票，便可享受从家门到客舱的专车接送机服务。

China Southern's chauffeur service includes intracity and inter-city (Pearl River Delta region) airport drop-off / pick-up service. The inter-city service, which provides ground transportation between the Pearl River Delta region and Guangzhou Baiyun International Airport (hereinafter referred to as “the Airport”), is available in six cities across the area, including Shenzhen, Foshan, Zhongshan, Zhuhai, Jiangmen and Dongguan, whereas the intra-city service covers selected major cities in mainland China.

The availability of such a service means that passengers can connect all their journeys within the Pearl River Delta region using just one ticket. By booking international flights that depart from the Airport at designated offi ces, passengers from the aforementioned six cities are entitled to the chauffeur service – free for passengers flying to Europe, North America, Australia and New Zealand and available at a discounted rate for those on short or medium haul flights. From now on, passengers flying with China Southern will be spared all the hassle of making transfers to catch an international flight. Boarding is just one step away from your own doorstep.

The air-ground combined service of China Southern was initiated in 2011 and launched in 2012. Now in its fifth year, the service is aimed at providing passengers with free ground transportation between the Airport and selected cities in the Pearl River Delta region. China Southern was the first in the country to create such a service package that includes both air and ground travel in one single itinerary.

China Southern has innovatively applied to the International Air Transport Association (IATA) for three-letter codes, which were previously used for airports only, to represent cities and with this it's able to add ground transfer into air tickets. Intercity airport drop-off/pick-up service in the Pearl River Delta region is one of the benefi ts. Another innovation is the launch of the intra-city airport dropoff/pick-up service, with the use of the three-letter code “TGX” to represent downtown area. This means China Southern is the first in the industry to combine standard flight service and non-standard ground transportation service into one, curing a major “pain point” for passengers in mobility.

专车接送机产品具体分为同城接送机和珠三角跨城接送机。同城接送机服务涵盖全国部分大城市。珠三角跨城接送机是指由珠三角城市群至广州白云机场之间的地面段运输，覆盖城市包括深圳、佛山、中山、珠海、江门、东莞等。

这相当于在珠三角实现了一票联程：如果在指定网点购买这六个珠三角城市出发经白云机场进出港的国际机票，欧美澳航线旅客可享受免费接送机服务，其余中短线旅客可享受优惠价接送机服务。从此以后，搭乘南航国际航班，从家门口到登机一步到位，省去转车的疲惫。

Advantages of Chauffeur Service:

①One-time booking for the package of air and ground transportation services;

②No concerns over obtaining invoices or reimbursement hassles, as the service suite is printed on one itinerary just like connecting fl ight tickets;

③One car for each booking so no worries over sharing the car with strangers, as only the persons you choose will be riding with you;

④Professional service from a team of fully licensed drivers who drive licensed vehicles rather than private cars booked from the Internet;

⑤In the event of a fl ight schedule change, the passenger will be contacted for any adjustment to drop-off/pick-up time; should the passenger miss his or her flight due to any reason other than his orher own fault, China Southern will be responsible for booking an alternative flight; should there be any delay to an arriving fl ight, the driver will wait unconditionally to pick up the passenger;

⑥The whole trip is insured, including the ground transportation, to keep the experience hassle-free;

⑦Preferential rates: preferential or complimentary ground transportation service will apply to different cabin classes of air travel; no mileage limit within the service range; and no toll charge.

专车接送机优势：

①一站式购票，一次完成空中段和地面段服务购买；

②同一行程单，联运产品的地面段和航空段以联程机票的方式打在同一张行程单中，解决服务发票及旅客报销问题；

③一票一专车，允许携带随行人员，无须与陌生旅客拼车；

④专业服务团队，全资质的车辆与司机，非网约私家车；

⑤遇航班变更，服务商实时联系旅客调整接送计划；送机途中非旅客原因导致误机由航空公司保障后续航班；航班延误无条件等候接机；

⑥保险覆盖全航程，航空意外险已覆盖虚拟航段的地面运输段，解决旅客顾虑；

⑦价格优惠，将依照旅客购买的航空段舱位不同对地面段采取优惠价格或赠送方式。接送范围内不限行车里程，免路桥费。

Designated booking offices for inter-city chauffeur service in the Pearl River Delta region:

珠三角跨城接送机产品销售单位及销售热线：

广州美亚电子商务国际旅行社有限公司 020-22382284

广州美瀛商旅服务有限公司 020-83858666-2