护理员：平凡中展现美丽心灵

赵湘

有這样一群人，职业就是护理老年、残障、失能人群，做着最平凡的工作，却传递着大爱，有着大梦想。他们就是养老护理员，每天不厌其烦为人们的品质老年生活奉献自己的能量，为美丽夕阳增辉添彩。

全国首创 护理员有了自己的节日

2017年5月29日，杭州绿康医养集团第七届护理员节大型庆典活动在其旗下的阳光家园举行。在这个节日里，他们唱《绿康之歌》，表演护理实操，接受“十佳优秀护理员”嘉奖，一张张笑靥绽放在夕阳的灿烂里。

2008年10月31日，时任中共中央政治局常委、国家副主席习近平亲临杭州绿康老年康复医院视察，指出“绿康这种康复式养老模式是今后机构养老发展的一个方向，‘老有所养、老有所医都能在绿康得到体现……”

2011年，绿康医养集团在国内养老服务业率先创办了护理员节。谈到设立这一节日的初衷，集团董事长卓永岳表示：倡议“关爱老年人，从尊重护理员开始”，向社会各界宣传护理员工作是一项提升他人生命价值、高尚而有意义的工作，是一项社会迫切需要的新兴职业，人们应当摒弃职业贵贱之分的陈腐观念，要认识到护理服务是一项集知识与技能为一体的技术性工作，要推广“尊重护理员、理解护理员、爱护护理员、关心护理员”的社会新风尚，要让全社会对护理员工作形成公正的认识。此后，绿康医养集团每年都在5月29日举办护理员节。

今年5月，浙江省副省长熊建平在省政府参事室参事、本刊副社长何一枫执笔撰写的《关于浙江省拟率先设立“养老护理员节”的建议》上专门批示，要求设立“十大护理员”品牌来提升护理员素质，呼吁全社会尊重护理员，提高护理员地位，推广“护理员节”。如今，护理员群体已经越来越受到政府、社会的关注和重视。

中国社会福利与养老服务协会常务副会长张明亮说，护理员的工作平凡又高尚，之所以说他们平凡，是因为他们都是普普通通的劳动者，也没有丰厚的收入，而之所以说他们高尚，是因为他们日复一日不辞辛劳，为老人们付出了汗水与爱心。全社会都应该尊重护理员，提高养老护理员的地位和待遇。据悉，杭州已经出台政策，只要在养老机构做满了3年至5年的大中专毕业生，政府将给予2万至8万元不等激励奖金，以此来吸引更多年轻的、高学历人才加入到护理员队伍当中。

人间大爱 他们是我的父母和孩子

护理员杨群6年前从安徽老家来到绿康康复医院。看到躺在床上吃喝拉撒都需要照顾的失能老人，杨群心里还有一丝丝发憷，不知道该从哪里下手。参加护理员培训、经过老护理员指导后，杨群很快上手了。

杨群所在的舒缓疗护病房集中了几十位80岁以上的老人，百岁老人也有好几位。杨群脾气温和、考虑周到、做事细致，老人们很快喜欢上她，生活中的大小事都爱找她“告状”。杨群也很快在工作中找到了乐趣，她会把老人们的“童言童语”记录下来，与老人和家属共享快乐。对于护理老人，杨群总结出一套自己与老人沟通的经验。俗话说“老小孩”，老人也希望被肯定、被欣赏、被赞美。对待小孩的方式套用在老人身上，有时真的很适用。比如有一位老人总觉得自己还很年轻，听到有人叫她“奶奶”“阿姨”就很不开心，要是叫她“姐姐”“美女”就开心得合不拢嘴。杨群细心揣摩每一位老人的特点，与老人们建立了深厚的感情，朝夕相处，老人们就像自己的亲人一样。

在舒缓疗护病房，杨群见到太多生离死别，感受到生命逝去的悲伤。老人离去时，杨群会最后一次为老人清洁身体，换上干净衣服，梳理头发，一边流泪一边完成这些工作。杨群说：“正因为如此真切地看到生死离别，我更珍惜自己的生命了。”

从2013年起，杨群多次获得绿康集团护理员操作比赛奖，去年获“最美护理员”奖，这些荣誉包含了对她做护理员工作的尊重与肯定。杨群说：“每一年护理节，我都很开心，社会肯定我，老人需要我。这真是一份充满爱的职业，每一个人都会老，老了总需要有人来照顾。今天我照顾老人们，以后也会有人来照顾我。”

有爱有梦 我看到养老行业的未来

即将30岁的张成龙已经在护理员岗位工作了4年，很有经验。中午11点是吃饭时间，张成龙去食堂端来饭菜，挨个给卧床不起的几位老人喂饭。

“洗脸、漱口，打扫房间，喂药喂饭，按摩，洗澡……凡是老人们日常生活所需的事情我都要协助他们完成。”长期卧床的老人容易发生便秘情况，“只要观察到老人有几天没排大便，我们就要想办法帮他按摩腹部，甚至帮他用手抠出来……”这个80后小伙笑起来有些腼腆。在介入护理病房，张成龙主要负责协助康复治疗师为老人做康复训练——这个岗位需要更多专业知识，高中毕业的他利用业余时间学习心理学、护理学，并参加高级养老护理员资格考试、社工资格考试。

张成龙坦言，从业之初，自己也受到了外界的压力。亲朋好友都说：“年纪轻轻，做什么不好，给人去端屎端尿，又脏又累不说，还不体面。”去年，因为张成龙工作努力、业绩突出，他被医院任命为老年慢病综合康复区护理员组长。他说：“四年时间，我收获了无比珍贵的亲情，也收获了人间的大爱，更收获了职业的尊严与荣光。”

对未来，张成龙充满了憧憬：“中国正在步入老龄化社会，养老产业前景可观，绿康医养集团给了我们年轻人一个广阔的平台，从最基础的护理员做起，我的梦想是将来做养老产业！”

每年，在绿康医养集团的护理员节典礼上，身兼中国社会福利与养老服务协会老年医养结合服务分会会长的卓永岳董事长希望通过“5·29，我爱久”来呼吁全社会形成敬老爱老的氛围，对护理员这个职业有真正意义的认同、给予足够的尊重，提高养老护理员的社会地位。

“老年品质生活之花，需要护理员来守护。”卓永岳说。

（本文摄影：章力）

Lvkang Group Honors Caregivers

By Zhao Xiang

Zhejiang Lvkang Medical Care and Senior Services group， headquartered in Hangzhou， honors its caregivers by marking a special day every year since 2011. May 29， 2017 witnessed the seventh observation of the day in the history of the group. This year， a ceremony was held as usual. The group honored ten best caregivers. Caregivers sang songs and demonstrated their skills at the ceremony.

Zhejiang leads the country in providing senior citizens with medical care and services. On October 31， 2008， Xi Jinping， then Vice President of the People Republic of China and member of the Standing Committee of the Political Bureau of the Communist Party of China， visited Lvkang Rehabilitation Hospital located in Linping District， Hangzhou. Xi confirmed the Lvkangs operation mode. In 2011， the group marked its first caregivers festival. Behind the annual occasion is the idea that the best care for the senior starts with the respect to caregivers.

He Yifeng， a counselor to the provincial government， proposed to set up a provincial day in honor of caregivers who provide care to seniors. In May this year， Vice Provincial Governor Xiong Jianping wrote an instruction on Hes proposal that the society should respect caregivers. The Hangzhou City Government has launched a policy to attract college graduates to the service sector that takes care of seniors.

Yang Qun began working as a caregiver in Lvkang six years ago. Back then， she knew nothing about special needs and wants of seniors and she was just a “redneck” from a remote rural area of neighboring Anhui Province. Seeing so many seniors who helplessly needed immediate care， she was utterly at a loss at first. After taking several training courses and working under the guidance of experienced colleagues， she soon began to work independently. In the ward under her watch， there are dozens of seniors. Most are in their 80s and some are over 100. They took to her pretty soon： she is a considerate， patient， and meticulous woman. She is diligent. She smiles a lot. She is now more than a caregiver. She is a peacemaker and troubleshooter. Whenever the seniors are in trouble， they come to her for help. They have special needs and they have complaints. She finds fun in her work. She jots down their funny random comments and makes them into quotable quotes and shares with their family members and relatives and with other patients at the ward. The patients at the ward consider her as a family member. In 2016， Yang Qun was named as one of the best caregivers of Hangzhou. In 2017， she has been honored as one of the top ten caregivers of Lvkang Group.

Zhang Chenglong， soon to be 30， has been working as a caregiver at Lvkang for four years. Unlike Yang Qun， he takes care of a number of seniors who are bedridden. He helps them eat， wash and take bath. He assists them with their daily needs. At the ward， he also works as an assistant to doctors who help seniors receive rehabilitation training. As a high school graduate， he dedicates a lot of time to taking professional training courses to further his career as a caregiver. He is upbeat about his career. “China is having more and more old-aged people and Lvkang Group give us young people a good platform for career growth. Though a caregiver now， I dream of starting my own business in this sector in the future，” enthused Zhang Chenglong in an interview with the writer.