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一个条码带来了什么?

2016-05-17ChenYuqiang,ZhouWei,ChenChengjie

空中之家 2016年12期
关键词:登机牌托运条码

一个条码带来了什么?

Recently, China Southern, together with WeChat, released the WeChat QR-Code Scanning service.Passengers can scan the code on their boarding pass with the WeChat QR-Code

Scanning function to get information on the status of their fl ights etc.Passengers departing from Guangzhou can also check the status of their checked baggage through WeChat scanning, and this service is being pioneered in China.

南航推出扫描登机牌自助化服务

近日,南航与微信联手推出登机牌条码微信“扫一扫”功能。旅客扫一扫登机牌上的条码,就能看到所乘坐航班的多项信息,给旅客提供更加便捷的电子化自助操作体验。广州出发的旅客还可通过此功能查询自己的行李托运状态,此功能在国内尚属首创。

Get informed with quick scanning

一扫即可知

The statistics show that in 2016, China Southern transported around 280,000 passengers everyday, 40 percent of whom are accustomed to electronic Check-In.In order to provide a more convenient experience for passengers, China Southern, in cooperation with WeChat, released the boarding pass scanning service.

Once they get boarding passes, passengers can scan the code below, and quickly get updates and information on fl ights.Information available includes: scheduled departure time, boarding time, time of arrival, boarding gate, the weather in the place of departure and arrival, and so on.

This service can also be used to check the status of passengers' checked baggage, and the status can be detailed to spec ifi c procedures such as accepting and loading.This service has been pioneered by China Southern, and while it's only currently available in Guangzhou Baiyun International Airport, it will soon be rolled out to other airports.

Passengers can track the status of their baggage just like tracking parcels in the post.

The “Internet + Boarding Pass” Idea

“互联网+登机牌”概念

According to the project director, this service works by linking WeChat with China Southern's systems.WeChat QR-Code Scanning works only as the messenger for this information, pulling it directly from China Southern's systems, ensuringit's accurate and ef fi cient.It also means that passenger's personal information is kept secure.What's more, the service also adopts the idea“Internet+Boarding Pass” to provide a more convenient self-service for the passengers.This function will be further developed in the future.For instance, in a VIP Lounge, passengers can be linked to W ifi automatically.Moreover, if a passenger wants to become a member of Skypearl Club, the information will be immediately generated by scanning the code on the boarding pass in the future, saving them time. When passengers are faced with fl ight delays, they can also use the QR service as electronic proof in future for quicker service during the ticket refund or alteration process.

Hat information should we get with quick scanning

扫一扫可做哪些事?

Now现在:

1.information on fl ights

查询航班状态信息 :

scheduled departure time, boarding time, time of arrival, boarding gate, the weather in the place of departure and arrival, and so on.计划起飞时间、登机时间、到达时间、登机口、出发地及目的地天气状况等

2.the status of passengers' checked baggage查询行李托运状态:

the status can be detailed to specific procedures such as accepting and loading.This service is only currently available in Guangzhou Baiyun International Airpor.

行李托运状态细化到接收、装载等具体流程步骤。(目前仅广州白云机场)

In the future 未来:

1.In a VIP Lounge, passengers can be linked to Wifi automatically.

自动链接上贵宾休息室的Wi-Fi。

2.if a passenger wants to become a member of Skypearl Club, the information will be immediately generated by scanning the code on the boarding pass.

想加入南航明珠会员的旅客,扫码后个人信息就会自动输入系统,可节省录入时间。

3.When passengers are faced with flight delays, they can also use the QR service as electronic proof in future for quicker service during the ticket refund or alteration process.当旅客遇上航班临时延误,未来也可通过该功能自助提取航班延误证明,为办理客票退改签提供便利。

CONVENIENCE FROM A CODE CHINA SOUTHERN PROVIDES SELFSERVICE BY SCANNING BOARDING PASSES

Text by Chen Yuqiang&Zhou Wei &Chen Chengjie &Liu Zhihao Photos by Zengjian Translation by Bian Jiajin

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