Dedicated Services Guarantee Owner Satisfaction—Lexus launches Summer Refreshing vehicle maintenance program

Dedicated Services Guarantee Owner Satisfaction—Lexus launches Summer Refreshing vehicle maintenance program

Lexus’ After-sales Services upgrade: From July 1 to August 31, Lexus introduces the Summer Refreshing vehicle maintenance program to owners across China. During the program, Lexus owners will be offered as many as four special services in summer: Free battery checks and discounted battery changes, exterior beauty package, interior cleaning package and navigation updates. Lexus’ After-sales Services not only offer maintenance for Lexus vehicles, but also make customers’ lives more hassle-free.

Valuable Program, Superior Experience

From July 1 to August 31, Lexus owners can enjoy battery checks free of charge. If they need a battery changed, owners will receive a 20 percent or 30 percent discount depending on time-of-purchase.* During the program, they are entitled to more cost-effective premium services, including the new exterior beauty and interior cleaning packages. The exterior beauty package includes coating on car body and glass, and cleaning iron powder away from the hub. The interior cleaning package includes leather care, carpet cleaning, ceiling cleaning, among other services. All procedures are conducted by professional technicians who apply Lexus criteria strictly, offering high-quality services as well as reassurance to owners.

Furthermore, from July 1 to 31, all Lexus vehicles with original navigation systems will be entitled to navigation updates at a 50-percent discount. The maps have been strictly tested and verified against professional data, offering precision and stability, which guarantee safe trips.

Attentive Care, Premium Services

Lexus’ After-sales Services pay attention to every detail and care about consumer’s subtle feelings, and try to make Lexus owners feel at home. Every customer who joins the vehicle maintenance program can enjoy careful and attentive after-sales services. At the VIP lounge neighboring the repair center, Lexus owners can relax with a quality beverage as they watch the entire maintenance procedure through French windows. The elegant VIP lounge features also a library, an audio-visual center, Internet, coffee and refreshments to create an entertaining experience for owners.

Lexus regards after-sales service as a delicate art, and makes unwavering efforts to exceed customer expectations. So far, Lexus has created a number of people-oriented service programs for Chinese consumers, including four years/100,000 km (six years/150,000 km for hybrids) of free repairs and maintenance, Lexus branded insurance, 24-hour parts delivery, one-year/24-hour roadside assistance and the Lexus G-BOOK. The Summer Refreshing program, set to cover 66 authorized Lexus’ dealerships across 50 cities, further supplements the brand’s after-sales services.

Lexus cordially invites you to visit any authorized dealership to experience Lexus’services first-hand, including the new Summer Refreshing program. Enjoy a revitalizing summer with Lexus.

For more Lexus promotion plans, please visit Promotions.

Note: The service marked * does not apply to LS600hL, RX450h, GS450h and SC430 Lexus models.

Henan Lushan Fine Chemicals Co. Ltd.

Jia shuqian , Chair-man of the board

Henan Lushan Fine Chemicals Co. Ltd. is mainly engaged in developing and producing high technology products, at present L-WCRNi quaternary alloy. Adopting advanced treatment technology, the company has greatly improved intensity and activity of its products. This has effectively reduced the unit consumption of the product. The quality of its product precedes that of the same kind of products of France and Japan.

In 2000, the product was rated as a national grade new product by the Ministry of Science and Technology. In 2003, the product was also praised as a national reliable product. Last year it was authorized as an Asian famous brand.

For scientific achievement and contribution, Jia Shuqian, President of the company, was named as one of the top 10 contributors to technology innovation in Henan Province in 2007 and one of the top 100 entrepreneurs nationwide in 2008.